DameWare Remote Support 11.0.0.1003

DameWare Remote Support 11 (DRS) (formerly DameWare NT Utilities) lets you manage servers, notebooks and laptops remotely so you can quickly support end-users. DameWare Remote Support includes desktop remote control and the ability to complete Windows Administration tasks remotely right from the DameWare Remote Support Console! With DRS, you can connect to a computer and control the desktop as if you were physically sitting at the keyboard. You can perform any action remotely including installing software and drivers, changing configuration settings, and troubleshooting issues. With DameWare Remote Support 11, you can remotely control the desktop of Windows, Mac OS X and Linux systems. With DameWare Remote Support 11 you can resolve many Windows problems without having to take remote control of the computer. DRS lets you manage and administer Windows computers remotely from a single console.
DameWare Remote Support 11 lets you manage and update Microsoft Active Directory. You can add, delete and update objects such as Organizational Units (OUs), Containers, Users, Groups and Computers. It also supports managing extended attributes such as photo, logo and employee ID.
DameWare Remote Support 11 provides the capabilities you need to remotely support your end users!
• Troubleshoot end-user problems using remote control
• Remotely manage and administer Windows computers
• Update and maintain Microsoft Active Directory
• Inventory and export server and laptop configurations
DameWare Remote Support allows you to remotely export information from Windows computers. You can export information about disk drives, printers, services, network shares, software and much more. All information is available in common formats including XML and CSV.
DameWare Remote Support 11 Key Features:
• Remotely reboot servers and notebooks
• Start and stop Windows Services
• Clear and view Windows Event Logs
• Copy and delete files on remote computers
• Manage Windows Active Directory
• Take full control of the end-user’s desktop in one click
• Chat with the end-user as you troubleshoot problems
• Take screenshots of remote desktops
• Automatically install agents as you need them
• Remote Support Software that’s easy to use
Changes in DameWare Remote Support 11.0.0:
* The DameWare Central Server: DameWare Remote Support can be deployed in centralized mode which allows you to manage DameWare users, licenses, and shared host lists.
* The DameWare Internet Proxy: Deploying in centralized mode gives you access to the Internet Proxy which lets you manage secure remote support sessions to computers located outside the firewall.
* Internet Sessions: Easily support end-users located anywhere by making secure remote control sessions through the DameWare Internet Proxy.
* Version 11.0.0 of Mini Remote Control (MRC): This release includes the latest version of DameWare MRC.

Size: 71.0 MB

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